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Data Capturers X69 Posts at Old Mutual

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Company: Old Mutual


South Africa

Job Description

This role is responsible for providing customer service to customers in OM branches, primarily in navigating the digital customer service platform during the Two-pot retirement fund withdrawal window period.

  • Will assist with managing queues and reducing pressure on Branch staff.
  • Will assist customer on digitally enabled device with their Two-pot retirement fund transaction:
    • Providing reading information
    • Self-service guidance
    • Call centre details
    • Submission process through customer’s device

Minimum Requirements

  • National Senior Certificate or Equivalent NQF 4


  • Customer Centricity
  • Tech savvy
  • Effective communication skills
  • Multi-lingual
Data Capturers X69 Posts at Old Mutual