Job Title: Work Integrated Learning
Positions Available:
- Glass Trainee
- Contact Centre Trainee
- Autoglass Technician (Trainee)
- Customer Service Consultant (Trainee)
- Truck Assistant
- FET/TVET-YES
- Human Resource & IT
Location
Various
Company
PG Group
PG is the name for glass in Southern Africa. Established in Cape Town in 1897, the Group produces, distributes, and installs automotive, building glass, aluminum, and glass film solutions. The PG Group is a significant worldwide player, and our operations comply with the highest international safety, quality, and environmental standards. PG Group is invested in the following divisions: PG Glass, PG Glass Africa, Shatterprufe, LLumar, Widney, PFG Building Glass, PG Building Glass, PG Primador, and PG Aluminium.
PG Group has work experience and exposure opportunities for youth in the various Operational Divisions across the country.
See Also: AECI HR Learnership Opportunity
Purpose of the Role
- To provide a professional, efficient, and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area.
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
Key Responsibilities of This Role
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business.
- Ensure the highest level of quality workmanship and timely execution of assigned tasks.
- Understand and perform the given tasks in an effective, efficient, and safe manner.
- Apply good working behaviors and teamwork.
- Provide professional service to all relevant stakeholders.
- Ensure politeness, friendliness, and helpfulness in the workplace.
- Develop the habit of excellence to ensure the delivery of superior customer service.
- Always wear clean and presentable corporate/safety wear.
Main Activities of This Role
- Perform all tasks and activities as per the role requirements.
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply with company procedures including Health and Safety.
- Assist with operational/execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards.
- Completing all administration to the required standard.
- Performing operational duties per instruction and under supervision.
- Activities that support exceptional task performance and customer experience.
- Continuous learning and development.
Qualifications, Knowledge, Experience, Competencies
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem-solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within the geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
Application Requirements
Please upload the following documents on the system:
- A full CV
- Certified ID
- Matric Certificate
- Full academic record
- FET/TVET Certificate
NB: Successful candidates will undergo the PG Group recruitment and selection processes.
See Also: My Calling Hiring: Call Centre Agent
PG Group and its subsidiaries are committed to the principles of employment equity and as such are equal opportunity employers. Qualified applicants who apply for any vacancies will be considered with due consideration based on fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin, or disability are not considered exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.