Job Title

Reception/Administration Learner – Fragrances

Purpose

Receive visitors and phone calls so that all callers/visitors are dealt with promptly, courteously, and accurately.

Responsibilities

Visitors

• Greet visitors and determine the nature of their visit; issue visitor passes and maintain visitor logs; alert appropriate party of visitor arrival or direct visitors to appropriate office, department, or employee.
• Respond to routine inquiries from internal or external sources, for example on the organisation’s location, hours of operation, phone numbers, or email address.

Phone Calls

• Receive phone calls and re-direct callers to the desired recipients.
• Take and distribute accurate messages.

Office/Admin Support

• Book conference rooms and ensure proper equipment is available (projectors, flipcharts, pens, and paper).
• Send, receive, and distribute mail, courier packages.
• Order office supplies, re-stock supply rooms.

Academic Background

• Grade 12

Technical Skills

• Fluent English
• Computer Literacy
• Ability to operate office equipment
• Ability to communicate effectively in both written and oral format
• Strong interpersonal skills
• Attention to detail