Location: South Africa

Capitec Bank Ltd is seeking energetic, self-motivated individuals who share a passion for service in the banking industry. This role aims to enhance clients' lives by providing excellent client service and fulfilling their needs using the Global One product offering, helping clients to Bank Better and Live Better.

Purpose Statement

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry to enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better.

Experience

Minimum

• 3 to 6 months previous client service experience within a retail/financial/banking environment OR
• If no experience, a candidate with a relevant tertiary qualification can be considered.

Ideal

• More than 1 year’s client service experience within a retail/financial/banking environment.
• Demonstrated track record of engaging in a sales and client-facing environment.

Qualifications

Minimum

• Grade 12 National Certificate / Vocational.

Ideal or Preferred

• A relevant tertiary qualification in Commerce or Similar.
• Certification in Finance or Banking.

Knowledge and Understanding

Minimum

• Basic calculations.
• Retail/consumer service environment.

Ideal

• Capitec Bank Products.
• Internal business processes and procedures.
• Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP).

Skills

• Communications Skills.
• Interpersonal & Relationship management Skills.
• Computer Literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment

• Clear criminal and credit record.
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system.