South African Things

Consultant, Cash (Level 1) at Standard Bank

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Business Segment: Personal & Private Banking


  • ZA, Eastern Cape, Queenstown, Bara Mall

Job Type:

  • Full-time

Job ID:

  • 80360630

Job Description

To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.


  • Secondary/High school/A levels/Matric

Experience Required

  • Client Coverage
  • Personal and Private Banking
  • 1-2 years
  • Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.

Behavioral Competencies

  • Adopting Practical Approaches
  • Articulating Information
  • Examining Information
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Managing Tasks
  • Producing Output
  • Providing Insights
  • Understanding People
  • Upholding Standards

Technical Competencies

  • Application & Submission Verification (Business Banking)
  • Banking Process & Procedures
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding (Consumer Banking)
  • Processing
  • Product Knowledge (Consumer Banking)
Consultant, Cash (Level 1) at Standard Bank