Job Title
Bank Better Champion
Location
Various Locations
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self-service channels.
Minimum Requirements
- No experience required but the individual needs to hold a Grade 12 National Certificate
Ideal Candidate
- At least 1 year’s client service experience within a retail/financial/banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- Not specified
Skills & Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
- Communication Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
