Location

South Africa

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

Experience

Minimum

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal

• Some client service experience within a retail/financial/banking environment

Qualifications

Minimum

• Grade 12 National Certificate / Vocational

Ideal or Preferred

• Not specified

Knowledge

Minimum

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn

Ideal

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system