Company: Capitec Bank Ltd
Location: Sandton, GT, ZA

Job Purpose Statement

To manage a portfolio of clients by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth.

Experience (Minimum)

• 1 to 2 years Business Banking experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

• Diploma in Accounting – Financial Accounting or Business Management

Knowledge

Knowledge and understanding of:

• Business banking environment including features, benefits and value propositions of products & services
• General banking practices and procedures
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements
• The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA)
• Administration processes and procedures pertaining to Business Banking transactions
• Client relationship management and service principles

Ideal: Knowledge and understanding of

• Capitec Business Bank products and services
• Competitor product offerings/channels/operational and marketing tactics would be advantageous
• Capitec/Business Bank systems and processes

Competencies Skills

• Communications Skills
• Administration Skills
• Planning, organising and coordination skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record